If you read my post about the leaking metallic Sharpie disaster of October 2013 you may well have been as disappointed in them as I was… or not – I mean, frankly, if it didn’t happen to you it really isn’t such a drama!! 😉

But, I promised to keep you up-to-date and here it is…

A new pack of metallic Sharpies – Bronze, Silver and Gold and a generic apology letter.

Still haven’t found a way to get the leaked gold off my desk – it did come off my hands after a day or so!!

So, thank you Newell Rubbermaid ‘Brands That Matter’; as you can see from their letter, I think they may need to teach their ‘Service After Sales’ people (Team Leader’s, no less) to fill out their autofill in the generic Word documents…